Rise & Shine! Essential Hospitality News for the South and South West – Monday 11th September 2017

Welcome to Rise & Shine
If you have any news about your business you’d like to see here please contact our News Editor, Carolyn Moss, at news@breadandbutter.media or call her on 01305 575155. Follow us on Twitter @BreadButterNews for updates.
Robin Alway
Group Editor


St Austell Brewery is West of England Business of the Year.
St Austell Brewery was crowned 2017 West of England Business of Year, for businesses with a turnover of more than £30m.
The award, sponsored by PwC,  judges companies on their “commitment to the communities they work in, the environment and their workforces” as well as profitability and business management.
The independent judges hailed the company’s sustainable growth, the acquisition of Bath Ales, product diversifications, and continued investment back into the business, including new brewing technologies.
They also highlighted St Austell’s innovations including the launch of a 330ml can of Tribute to be served to British Airways customers – potentially reaching up to 27 million passengers – and the installation of the Small Batch Brewery to help meet the demand for new beer styles and flavours.
St Austell Brewery CEO James Staughton commented: “We are enormously proud to have been picked as winners from such an outstanding group of finalists. The testing criteria for the PwC awards are what make them so prestigious, and they also serve to highlight the amazing standard of businesses operating across the South West at all levels. It is a very real honour for all of us at the company to see our efforts recognised and rewarded amongst such great competition.”
Nick Morgan, PwC’s head of tax in the West region and chair of the Judges said: “St Austell Brewery has seen turnover increase by 44.5% to over £153m. The Brewery, which employs over 1,400 staff, also impressed award judges with its training facility, planned new Exeter-based chef academy and successful apprenticeship scheme.
“I would personally like to congratulate St Austell and all the 2017 award finalists. This year’s competition saw a diverse range of businesses, showing the strength and breadth of the businesses here on our doorstep in the West of England”.
Cotteswold Dairy, one of the largest independent, family run dairies in the UK, was a fellow finalist in the ‘Over £30m turnover’ category.

South West Golden Fork goes to Devon cider
The Great Taste Golden Fork for the best food or drink from the South West was awarded to Sandford Orchards from Crediton, Devon for its St Louis Dry Hopped Cider.
Developed by owner Barny Butterfield and US craft brewing icon, Dan Kopman of Schlafly Brewery in St Louis, it is made using Devon cider apples infused with Ella and Williamette hops. Described as “bright, fruity and beautifully crisp” it was also listed in Great Taste’s Top 50 Foods.
Also nominated this year was Great Taste 3-star winning Neapolitan Coffee Gelato by Bristol-based Swoon and a Sicilian Pistachio Gelato from Fortes Ice Cream in Swanage, Dorset, both of which were also listed in this year’s Top 50 Foods. The two businesses are run by third generation branches of the Forte family, who brought gelato to the South West in 1926. Swoon were presented with Great Taste Producer of the Year Award while Fortes Ice Cream scooped the Great Taste Small Artisan Producer of the Year award.
For a full list of award winners from all regions, go to greattasteawards.co.uk

Soil Association pilots organic food tracking tech
Soil Association Certification has teamed up with start-up tech firm Provenance to pilot blockchain technology which tracks the journey of organic food from farm to shop shelf, the first such trial in the UK.
The pilot uses Near Field Communications (NFC) technology, the same as is used in public transit passes like London’s Oyster card. This means shoppers with NFC-enabled smart phones will be able to access information on a product’s journey and organic credentials, no app required. NFC on the product packaging and shop shelf along with barcode and QR code means Provenance’s blockchain based technology will bring the ‘story’ of a product’s organic certification to the point of sale. Shoppers will be able to see information including the certification’s validity, the organic criteria met by the product, a map of its journey, and even photographs from the farm.
Jessi Baker, CEO and Founder of Provenance, says: “We’re excited to be working with Soil Association Certification to create the world’s first digital certification mark, with key verified data and batches of product stored on the blockchain. Provenance exists to help us all be able to shop with confidence knowing we are buying authentic food that matches our values. Our tech brings an easy, secure and trustworthy digital dimension to our food and drinks. When you look for products certified by the Soil Association, you know you are looking at a mark to trust and that the food meets the highest standards, now and in the future.”
Clare McDermott, Business Development Director at Soil Association Certification, says: “We’re delighted to pioneer this technology in the UK for food as it should be. Today’s shoppers are not just more conscious of their health and wellbeing, but of how to get information that tells them that what they’re buying supports these values. Consumer mistrust of supply chains is a key issue to address in today’s food retail, so we’re thrilled to see blockchain technology working with organic supply chains to give consumers full transparency when they see the Soil Association organic symbol. Customers who interact with the digital mark can find out more about what it means to be organic, something we know has been confusing in the past. This makes it even easier for consumers to make informed decisions about what food systems and businesses they support, setting the precedent for the future of food.
The technology will be piloted on packets of Eversfield Organics bacon on sale in select As Nature Intended stores from 6th September as part of Organic September.

Gloucestershire inn named Pub of the Year 2018
The Kings Head Inn in Bledington, Chipping Norton has been announced as the Pub of the Year in the Good Pub Guide 2018.
The 16th-century pub was commended for “its lively, friendly bar, excellent drinks selection, first class food and lovely bedrooms.”
Owners Archie and Nicola Orr-Ewing bought The Kings Head Inn in June 2000 and have also run the Swan Inn at Swinbrook near Burford since 2006.
They serve beer from Hook Norton, Butcombe, Purity and Flying Monk as well 10 wines by the glass and extensive ranges of gin and malt whisky.

Butcombe estate Cask Marque accredited
Butcombe Brewing Company have announced that Cask Marque accreditation has been achieved across the whole of its estate and all the pubs have passed Cask Marque’s stringent ‘Scores on the Cellar Doors’ audit. This makes Butcombe the first brewer to receive full grain to glass accreditation from Cask Marque.
Each pub in their estate had a number of unannounced inspections from qualified inspectors who tested the quality of all cask ales on sale for temperature, clarity, aroma and taste. Cellars were also inspected to ensure they met rigorous standards of hygiene, temperature control and the correct handling of cask ale.
Following this, Butcombe Brewery has become Cask Marque’s latest Centre of Excellence, hosting training courses for the British Institute of Innkeeping Award in Beer and Cellar Quality (ABCQ) qualification. The brewery, based near Bristol, say they will offer cellar management training for all its pub managers and tenants starting in September 2017.
Jayson Perfect, Managing Director at Butcombe Brewing Co., said: “Butcombe is dedicated to providing our customers with the best beer. It’s fantastic to receive this recognition for the quality of our beer. We’re investing to guarantee all our managers and tenants receive the best training possible. Butcombe Brewery is totally committed to the highest quality levels of brewing and cellar management and so to be able to combine both these aims within our brewery at Wrington is a source of great pride.”
Paul Nunny, Cask Marque Director, said: “We are delighted with the firm commitment Butcombe brewery has made to ensure the quality of the beer in their pubs is excellent. Butcombe Brewery has a clear programme of ensuring their managers and tenants are fully equipped with the skills and knowledge it takes to offer their customers the best quality beer possible. They have already demonstrated their dedication to beer quality by achieving Cask Marque accreditation in their pubs. The training facilities offered by the brewery are amongst the best in the country and this venue is a welcome addition to our other Centre’s Of Excellence throughout Britain”
Cask Marque are the leading provider of Cellar Management training courses in the UK and during 2016 they delivered almost 200 training courses.

New Forest hotel upgrades and expands
The Balmer Lawn in Brockenhurst, Hampshire has completed a £3.95m refurbishment and will increase its workforce by 30% to meet an increasing demand in bookings for weddings and functions.
This classic country house hotel has had ten of the 54 bedrooms upgraded as part of the revamp. The conference areas have been enlarged, and the function facilities for weddings and events have been extended.
Owners Chris and Alison Wilson say the wedding bookings at the hotel have doubled and to meet demand they have increased the workforce by almost a third bringing staff numbers to 65.


Burts Chips introduce two new flavours
The Plymouth-based crisp maker Burts Chips have launched two new flavours, both made in collaboration with suppliers local to them in Devon.
Smoked Crispy Bacon is made in partnership with Devon-based suppliers spoiltpig while Fish ‘N’ Chips are made with the sea food restaurant Rockfish.
Both flavours are available from selected South West retailers at RRP 79p.

Black Tor Brewery release beer for Cask Ale Week
Black Tor Brewery, based in the Dartmoor National Park, are celebrating Cask Ale Week 2017 by releasing Pale 4.4% ABV, a new limited edition beer.
Available in pubs chosen by the brewery across the South West, Pale 4.4% ABV is a hop laden new world pale ale which includes American hops Citra, Cascade, Simcoe, Perle and Liberty.
Director and head brewer Jonathon Crump commented ‘I am thrilled by the reception our limited edition brews have experienced and enjoy experimenting with new beer styles and ingredients. Pale 4.4% ABV is something special and the perfect beer to celebrate Cask Ale Week 2017, with Australian hops summer being the star of the show; the aromas are out of this world and work harmoniously with the American hops.’
Cask Ale Week 2017 is promoted by Cask Marque to encourage pubs, breweries and drinkers to enjoy cask ale and try new beers from 21st September to 1st October.


Libbey launch vintage glassware collection
Libbey glassware have announced 1924 – a range of vintage glassware that “pays
homage to a classic era in the history of cocktails.”
Aimed at professionals and distributed exclusively to the foodservice industry by Artis, the collection comprises a coupe, wine/cocktail glass and G&T goblet, all with a list price of £3.99 each.
The range draws inspiration from Royal Leerdam designer A.D. Copier’s original 1924 design and according to Artis “epitomise everything that makes cocktails so popular: bygone age sophistication coupled with a modern twist.”
Leading Mixologist, Andrei Talapanescu of the Pulitzer Bar in Amsterdam said of the new range: “For me, Libbey represents the perfect mix between classic, modern and timeless glassware. There is a Libbey glass available to fit any style of bar, bartender or cocktail.”
These new glasses are featured in the Artis September launch which is available to download at www.artis-uk.com/downloads or call 020 8391 5544 to request a copy.


Bath Hospitality appoints new vice president
Vipul Kapur has joined Bath Hospitality Limited (BHL) to play a key role in its expansion programme in the city. He was formerly Deputy Hotel Manager at the Hilton in Bath and will work with Sanjoy Roy at the company which bought the 14-bedroom Edwardian hotel Aquae Sulis on Newbridge Road in August last year.
Vipul said: “Having worked at the Bath Hilton for three years I am very familiar with the city’s tourist industry and the high standards expected from its hospitality operators. The dynamics are very different at a hotel of this size, but I know the ambition is there to expand over the next few years.”
Director Sanjoy Roy said: “The idea is to allow Vipul to find a new manager at Aquae Sulis and bring it up to speed with his own well-established management systems – allowing me more freedom to concentrate on expansion and acquisitions.”


Purple Cloud
Purple Cloud offers a range of fun and inspirational training workshops, including the renowned Welcome to Excellence programme.
Welcome to Excellence offers a range of customer service courses and is the leading provider for the tourism and hospitality sector. One loyal client is Joy Raymond of Hedgehog Corner who was recently ranked in the World Top Ten (Mid-Range) Holiday Rentals in the Trip Advisor Travellers Choice 2017 Awards for one of her properties – Acorns.
Joy credits the Welcome courses in playing a key part in the accolade and says: “I have attended all the Welcome courses and regularly attend to refresh my skills. I always learn something new and have found them invaluable to my business as well as being great fun to attend and a great networking opportunity.”
For further information please visit www.purplecloudconsultancy.co.uk or email helen@purplecloudconsultancy.co.uk



AVEX International 2017
12th – 13th September
NEC, Birmingham
“AVEX is the leading exhibition for the vending, water and coffee industries across the UK and beyond, providing a platform for the display of the latest technology, product development and innovation from all sectors of the industry.”

Packaging Innovations 2017
13th – 14th September
Olympia, London
“See the latest innovative solutions being offered by the industry’s leading suppliers, and discover how they can revitalise packaging, increase brand awareness and boost sales.”

Luxury Packaging 2017
13th – 14th September
Olympia, London
“Bringing together packaging buyers and decision-makers, with inspiring suppliers and an incredible range of bespoke and prestige solutions they provide.”

Temperature Controlled Storage & Distribution Exhibition
13th – 14th September
Ricoh Arena, Coventry
“Showcasing the latest innovations for temperature controlled storage and distribution, the event focuses on solutions for the storage and transportation of chilled and frozen foods.”

Toby Buckland’s Garden & Harvest Festival
16th – 17th September
Forde Abbey, Somerset
“Delicious food and entertainment; celebrate the fruits of the season and enjoy a free programme of garden demos in the Forde Abbey’s stunning kitchen garden.”

Lunch! The Contemporary Food-To-Go Show
21st – 22nd September
ExCel, London
“The UK’s leading trade show for food-to-go. Set to be the biggest and best yet, with over 350 exhibitors, 2 theatres of education, thousands of products, a new home and a new easy-to-navigate floorplan.”

Coffee Shop Innovation: Business Exhibition & Conference 
26th – 27th September
ExCel, London
“The UK’s leading event for professionals working across the café, coffee shop, and catering industries! Packed with seminars, industry leaders, interactive workshops, and an unparalleled conference schedule, the event will draw over 3,000 decision makers from the coffee industry”

Takeaway & Restaurant Innovation Expo 2017
26th – 27th September
ExCel, London
“The UK’s only exhibition for growing your takeaway or restaurant business. The event to help you boost profits, build your brand, grow your business, and much more!”

Restaurant Tech Live 17
26th – 27th September
ExCel, London
“Restaurant Tech Live is Europe’s largest exhibition dedicated to the emerging technology and services that are forming the future of the restaurant business.”

Bar Tech Live 17
26th – 27th September
ExCel, London
“Bar Tech Live is a brand new platform for the high-tech products, devices, gadgets, and services that will transform the look, feel, and future of bars.”

Hotel Tech Live 17
26th – 27th September
ExCel, London
“Hotel Tech Live is the UK’s most exciting event for the technology, systems, products, and services that are breaking new ground in the hotel sector.”

Restaurant & Bar Design Show 2017
26th – 27th September
ExCel, London
“The Restaurant Design show is the UK’s largest and most comprehensive event specifically aimed at restaurant, bar and café interior designers. This show will deliver the foremost in ideas, inspiration and creativity to food and drink establishment owners, architects, designers, and other industry professionals from across the country.”

Street Food Live 2017
26th – 27th September
ExCel, London
“Street Food Live is Europe’s largest exhibition for street food vendors looking to start or grow their business.”

Feast Taunton
29th September – 1st October
The Castle Hotel & Castle Green, Taunton
“Feast is a celebration of the West Country’s best local food and drink. From the farmers who rear organic livestock in pristine meadows, to microbreweries that create some of the most complex flavour profiles.”