Rise & Shine! Essential Hospitality News for the South and South West – Monday 26th June 2017

Welcome to Rise & Shine
If you have any news about your business you’d like to see here, including trading updates and appointments, please contact our News Editor, Carolyn Moss, at news@breadandbutter.media or call her on 01305 575155. Follow us on Twitter @BreadButterNews for updates.
Robin Alway
Group Editor


Overseas visits and spending breaks records
New figures from VisitBritain, the British Tourist Authority, show that April was a record month for the number of overseas visits and spending in the UK.
VisitBritain figures show that 3.7 million visits were made to the UK in April this year, up 19% compared to the same month last year and the highest April since records began. Overseas visitors spent a record £2 billion in April, 20% up on the same month last year.
These figures follow a record first-quarter for inbound visits to the UK and spending. Growth this year has been led from long-haul regions including North America with more than one million visits from January to April, up 16% compared to the same period last year. There were 8.3 million visits from the EU from January to April this year, up 7% on 2016.
VisitBritain Director Patricia Yates said: “Tourism is one of Britain’s most valuable export industries and it is very encouraging to see this continued growth as we head into the peak summer season and beyond. We continue to drive home the message of value and welcome globally, particularly in our high spending markets China and the US and the valuable European market.”

£30m Bodmin Jail hotel plans approved
After 18 months of consultation, planning permission has been unanimously granted for the transformation of Bodmin Jail into a 63-bedroom hotel.
Work could start in October on the ambitious £30m project headed by Twelve Architects from London, due for completion by 2019.
Each bedroom is set to be made from three of the historic prison’s derelict cells. A new glazed roof light will create a central atrium for the hotel.
As well as the hotel, the project will feature a new 1,200 sqm visitor attraction. The ‘Dark Walk’ will feature themed rooms containing projections and scenes telling the stories of the inmates of Bodmin Jail.

UK activity holiday market losing out
The activity holiday market is underperforming as consumers find it difficult to book trips and packages due to a lack of information, according to a new report from The National Coastal Tourism Academy (NCTA).
Their Activity Holidays report reveals that being active on holiday appeals to every age group and that 37% of people thinking of an active holiday would prefer the coast.
Samantha Richardson, NCTA Academy Director said: “Activity breaks are generally seen positively by consumers and, given its natural assets, the coast is seen as a good fit, but there is a major awareness issue.  Consumers are struggling to find the information they need on what there is where, when it’s available and how to book. Activity providers need to make their product much easier to find and work collaboratively to recommend and refer customers between different types of activities.
“Activity providers also need to raise awareness of their offer within the tourism industry, working particularly with accommodation providers, to make sure consumers can build their holidays and easily access the information they need.”
Got to coastaltourismacademy.co.uk to see the full report.

Are third-party operators delivering?
Guest experience management company HGEM are launching a new service which allows hospitality operators to measure the impact of third-party delivery services like Deliveroo and uberEATS on their customers.
The third-party delivery experience reports will offer data on factors including delivery time and how well food travels and retains heat. Operators will also receive a bespoke analysis of trends revealed by their reports.
An HGEM study found that over half (60%) of guests surveyed order takeaway at least twice a month. Their survey revealed that 41% of those surveyed hold the restaurant, rather than the delivery company, accountable if food arrives cold or is poorly presented. However, if food is delivered late, almost half (47%) of guests feel that the responsibility lies with both parties.
Sally Whelan, Founding Director of HGEM, says: “A traditionally offline market is going online; with a wealth of data on everything from customer purchase habits to restaurant ratings at operators’ fingertips. Making sure this enhances your brand rather than putting it at risk is essential. A mystery guest can experience the process and collect qualitative evidence that will help add richness to statistical data, inform actions needed to improve perceptions and provide detailed insight.”
For more information, visit: www.hgem.com

Wood-fired burger bar opens in Bristol
Asado opened on Colston Street in Bristol on 16th June and aims to bring South American flavours to its burgers
Named after the asado oak-fired grill which the burgers are cooked on, Asado is the creation of Lucien Gordon, who previously worked at Patty & Bun in London.
The burgers are made from organic beef sourced from High Hacknell Farm in Devon with South American flavours. The Asado burger features chimichurri; the El Don, pancetta BBQ onions and the Pollo Libre; guacamole and chipotle mayo with buttermilk fried chicken.
Sides include rosemary salt chips, courgette fritters with spicy lime mayo, seasonal slaw and oak- grilled Colombian wings.
The restaurant has seating for 40 diners with a takeaway station and will be open until midnight on Friday and Saturday nights.

Lyme Bay get BRC accreditation
Devon-based Lyme Bay Winery has achieved an internationally recognised certification from BRC Global Standards, the first English winemaker to do so.
The wine, cider, mead and liqueur producer received a grade A for its winery in Shute. The certification is used by over 25,000 suppliers in the food industry to demonstrate exceptional standards in areas such as food, packaging, storage and distribution. The company now want to use their position to raise the bar across the industry.
James Lambert, managing director at Lyme Bay Winery, explains: “It is clear from unit sales, increased press coverage, rising consumer interest and great success in major awards that our industry is at the start of something very exciting. What we need to do now is push for producers to match the increased commerciality of the produce, with an increased focus on quality standards. Lyme Bay will be at the forefront of that drive. We are delighted that, with this BRC accreditation, we can now honour the trust that we have worked so hard to establish with our existing customers, by offering them the highest possible level of quality assurance.”

New CESA guide explains F-Gas regs
The Catering Equipment Suppliers Association (CESA) have produced a guide that explains what foodservice operators need to know about new EU regulations to help control fluorinated greenhouse gas (F-Gas) emissions.
The guide helps operators understand the directives outlining the changes to the regulations and resulting new responsibilities they face. The main aim is to minimise the emission of F-Gases from equipment. The responsibility for this lies with caterers, operators and users of catering refrigeration rather than those selling or servicing it.
CESA said: “These responsibilities can be boiled down to setting up a regular schedule of inspections, repairing leaks as soon as possible, ensuring the recovery of F-Gases by certified personnel and the installation of leak detection systems on systems weighing over 300kg.”
The guide is available to download from CESA’s website www.cesa.org.uk

Penzance & District Tourism Association launch booking site
Penzance & District Tourism Association are fighting back against the big online travel agencies with their new website www.bookpenzance.com.
To prevent commission charges “leaving the county and the country” the accommodation providers will be charged 2% on each booking received through the website, with those funds going to help the local tourist information centre.
The website has been live for six weeks, and over 20 bookings have been made for the privately owned, family run B&Bs, hotels and self-catering accommodation listed on there.


Arkell’s serve up Wimbledon inspired beer
Swindon-based brewers Arkell’s are launching Strawberries ‘n’ Cream Ale for the feast of tennis starting on 3rd July.
This golden-coloured ale will feature hops from around the world, all selected for their summer fruity aromas plus a hint of strawberry. It will be available in most Arkell’s pubs from next week.
Head brewer, Alex Arkell, said: “We regularly brew beers to celebrate the football, and for the rugby Six Nations. But there are few other events that really celebrate an English summer than Wimbledon, the oldest tennis tournament in the world.”

Ready-to-drink matcha range from Kineta
Each bottle of Devon start-up Kineta’s drinks will contain a gramme of ceremonial grade matcha. The range has launched with three flavours, Green Apple, Sicilian Lemon and Peruvian Ginger. Each are a blend of organic matcha, Devon spring water and fruit juices.
Leane Bramhall from the company, commented: “We know that a ready-to-go matcha drink will be snapped up by matcha lovers – and believe it will also convert drinkers of other caffeine fuelled drinks who are looking for healthier, more natural ways to get their buzz.”
The three flavours come in 240ml glass bottles with screw cap at a recommended retail price of £2.29 each

New RAU wine is an award-winner
The Royal Agricultural University (RAU) are preparing to launch their Cotswold Hills Dry White 2016. It has already picked up a Bronze Award in the International Wine & Spirit Competition 2017.
The University took over the tenancy of a 2.6-hectare vineyard near Down Ampney, Cirencester in spring 2016 to make their 12% ABV white wine. Students on the BSc (Hons) Food Production and Supply Management course were given the opportunity to gain first-hand experience of the wine production process,
Former RAU lecturer and Master of Wine Susan McCraith has been instrumental in managing the project, she said: “I’m so pleased with our wine and the fact that it has won a prestigious award in our first vintage. It is dry, youthful, and zesty at this stage, with peachy fruit and a hint of blossom and tropical notes. Lovely balance of acidity. It will be perfect for summer. I’m proud of what the team has achieved.:
Cotswold Hills white wine is available from the RAU shop – both on campus and online at shop.rac.ac.uk



FoodWorks SW Interactive Workshops – How do I get to market?
29th June, 9am-3pm, £25
The Hive, Weston-Super-Mare, BS24 8EE
“This highly interactive workshop aims to help you get your food and drink product to market. The session will explore the market for food and drink products including tools you can use to assess the viability and attractiveness of your product’s route to market.”


Hampshire Food Festival 2017
1st – 31st July
Various locations in Hampshire
“The Hampshire Food Festival is an opportunity to show people what is grown and made in the county and offer unique experiences. From walking with buffalo to distillery tours or watching demos from top local chefs, the festival offers something for all tastes.”

Imbibe Live 2017
3rd – 4th July
Olympia, London
“Join 12,000 drinks professionals at the innovative and interactive annual exhibition for anyone who sources, buys or serves drinks in the licensed on-trade. Be part of Europe’s largest on-trade drinks exhibition: listen to ground-breaking seminars, experience rare and unique tastings, source new products and discover new trends defining the future of the industry.”

FoodWorks SW Summer Workshops  – Exporting is great – Where do I start?
5th July, 10am-4pm, free.
The Hive, Weston-Super-Mare, BS24 8EE
“Would you like to know more about what government assistance is available to help your business export food and drink? Hilary Charman, International Trade Advisor for The Department for International Trade Southwest is hosting a series of free 121 appointments on Wednesday 5th July at The Hive as part of the FoodWorksSW Business Support Programme.”

FoodWorks SW Summer Workshops – Regional Food and Drink SME Support Workshop
6th July 2017, 8.30am-1pm, free
The Hive, Weston-Super-Mare, BS24 8EE

FoodWorks SW Interactive Workshops – Make it, or get it made?
13th July, 9am-3pm, £25
The Hive, Weston-Super-Mare, BS24 8EE
“This highly interactive workshop aims to help you get your food and drink product made. Addressing the question of making it yourself or as many others now do; get it made for you.”

The Yeovil Show
15th – 16th July
The Showground, Yeovil, South Somerset
Celebrating Yeovil and South Somerset – showcasing amazing local food and drink including two food halls, the cheese & cider marquee and live cookery demonstrations.

The Mid Devon Show
22nd July
Knightshayes, Tiverton, Devon
“Experience a true celebration of rural Mid Devon with an eclectic mix of breathtaking entertainment, food, shopping, music, horticulture and farm life.”

New Forest & Hampshire County Show
25th – 27th July
The Showground, New Park, Brockenhurst
“Three days of agricultural fun and entertainment for all the family – now rated among the top ten agricultural shows in the country.”

FoodWorks SW Summer Workshops  – Where to source money?
27th July, 9am-3pm, £25
The Hive, Weston-Super-Mare, BS24 8EE
“Do you have a product but want some ideas on how to finance getting it to market? This highly interactive workshop aims to help you get your food and drink project financed.”


Bristol Sausage & Cider Festival
4th – 5th August
Old Passenger Shed, Temple Meads Station, Bristol
“Music, real cider, and great sausages from artisan producers.”

Great Dorset Chilli Festival
5th – 6th August
St Giles House, Wimborne St Giles, Dorset
“A great day out for chilli enthusiasts, food lovers and families.  A glorious weekend of “chilli fiesta”, with stalls selling all things chilli, plus cooking demonstrations; talks on growing chillies; artisan food producers and spicy street food.”

CAMRA Great British Beer Festival 2017
8th – 12th August
Olympia, London
“Celebrating its 40th Anniversary – Real Ale and other Craft Beer, Cider and Perry plus English Wine, Street Food and Entertainment.” Includes the CAMRA Champion Beer of Britain competition.

The Isle of Wight Garlic Festival
19th – 20th August
Newchurch, Sandown, Isle of Wight
“There are huge garlic and food marquees and cooking demonstrations from top Island chefs in the all new theatre kitchen”

The Melplash Show
24th August
The West Bay Showground, Bridport, Dorset
“One of the South West’s premier agricultural exhibitions, the show is packed full of exhibits including livestock, horses, homecrafts and horticulture.  There are over 350 trade stands selling everything from locally produced food to tractors….and plenty in between!”

River Cottage Summer Festival
26th – 27th August
River Cottage HQ, Axminster Devon
“There’ll be demonstrations from well-known chefs, inspirational speakers, masterclasses to take part in, tasty street food to sample, not forgetting our very own River Cottage chefs preparing the best seasonal food for you to enjoy.”

Witcombe Cider Festival
26th – 27th August
Brockworth, Gloucester
UK’s largest Cider Festival. 50 Ciders and a strong line-up of national music artists.